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Tutorials: iPhone and Android

Backups, photos to the computer, running out of space, a phone that won't charge, WhatsApp from one phone to another.

  1. How to back up WhatsApp on Android and iPhone

    You back up your WhatsApp chats from the app: on Android they go to your Google Account, on iPhone to iCloud. How to do it now, how to make it automatic, how to protect it with a password and how to check that it's really there.

  2. How to back up your iPhone to a PC or Mac

    A full copy of your iPhone saved on your own computer, with a cable: on a Mac from the Finder, on Windows with the Apple Devices app. How to turn on password protection and where to find your backups.

  3. How to block spam calls and unknown numbers

    Three defenses against unwanted calls: free registration with Italy's Do Not Call register (Registro pubblico delle opposizioni), the filters already built into iPhone and Google's Phone app, and blocking individual numbers. No third-party apps needed.

  4. How to connect Bluetooth headphones to your phone, PC and TV

    It takes two steps: first put the headphones in pairing mode, then pick them in the device's Bluetooth settings. The steps for iPhone, Android, Windows 11 and 10, Mac, Google TV and Apple TV, and what to do if they won't connect.

  5. How to connect your phone to the TV

    Your phone connects to the TV wirelessly, with AirPlay for iPhone or Google Cast for Android and many apps, or with an HDMI cable and an adapter. What you need, the steps for iPhone and Android, and what to check when the TV doesn't show up.

  6. How to find a lost iPhone or Android phone

    A lost iPhone is found with Find My, from another Apple device or from icloud.com/find; an Android phone with Google's Find Hub, from the app or a browser. How to make it ring, lock it, erase it remotely and what to turn on today, before it happens.

  7. How to free up space on an Android phone

    How to see what's filling your Android phone's storage and make room: junk files and duplicates with Files by Google, apps to archive, photos already saved in Google Photos, WhatsApp videos. With Google's names for the menu items and a note for Samsung, Xiaomi and other brands.

  8. How to free up space on your iPhone

    Where to look to see what's filling your iPhone and how to make room without losing anything important: apps, photos and videos, duplicates, WhatsApp. With the warnings about iCloud and the Recently Deleted album.

  9. How to move WhatsApp chats from Android to iPhone

    WhatsApp chats move from Android to iPhone only during the iPhone's first setup, with the Move to iOS app. What you need, the steps in order, what doesn't transfer and what to do if the iPhone is already set up.

  10. How to recover deleted WhatsApp chats

    Deleted WhatsApp chats can only be recovered from a backup made before they were deleted, by reinstalling the app. Without a backup, they usually can't be recovered. How to check whether a backup exists, what you lose when restoring and why to distrust programs that promise miracles.

  11. How to switch from Android to iPhone without losing photos and contacts

    Photos, contacts, messages, calendars and WhatsApp chats move from Android to iPhone during the first setup, with Apple's Move to iOS app. What to prepare, the steps in order, what gets left behind and how to move it by hand.

  12. How to take a screenshot on iPhone and Android

    Which buttons to press to capture your phone's screen, on an iPhone with Face ID or a Home button and on Android. How to take a full-page screenshot and where to find your images in the Photos app.

  13. How to transfer all your data from one Android phone to another

    The most complete way is to copy your data when you first turn on the new phone, with a cable or over Wi-Fi. What transfers and what doesn't, how to prepare with a Google backup and what to do if you've already set up the phone.

  14. How to transfer data from your old iPhone to your new one

    With Quick Start you just bring the two iPhones close during setup: your data moves wirelessly, with a cable or from your iCloud backup. What to prepare, which method to choose and how to wipe the old iPhone before you give it away.

  15. How to transfer photos from iPhone to a Windows PC

    Two ways to move photos and videos from iPhone to PC: with a cable and the Windows Photos app, or from iCloud if you use iCloud Photos. What to install first and what to do if the PC doesn't see the phone.

  16. How to update apps on iPhone and Android

    Apps update by themselves if automatic updates are on. How to check that, how to update them by hand one by one or all at once from the App Store and Google Play, and what to do if an update gets stuck.

  17. How to use WhatsApp on a PC and a Mac

    There are two ways to use WhatsApp on a computer: in the browser with WhatsApp Web, or with the app for Windows and Mac. Either way you link the computer to your phone by scanning a QR code. How to do it, how to unlink it and what to do if it won't connect.

  18. iPhone won't charge: what to do

    The checks to do in the right order when your iPhone won't charge: outlet, cable, port, force restart. Why it sometimes stops at 80% and what the liquid-in-connector alert means.

  19. «iPhone Unavailable»: what to do if you forgot your passcode

    If you forgot your passcode, Apple's official procedure erases the iPhone. Only if you changed your passcode less than 72 hours ago can you get in with the old one. What you need (Apple Account and a backup), and how to do it from the phone or from a computer.

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