Tutorials
Step-by-step tutorials
The most common questions about phones, computers and online services, with the answer: procedures checked against the official guides and explained without jargon.
- 3D printing 3D printing: the first layer doesn't stick to the bed, what to do
- Accounts and online services How to access the Fascicolo sanitario elettronico (Italy's electronic health record)
- Accounts and online services How to access your cassetto fiscale (Italian tax records) at the Agenzia delle Entrate
- Accounts and online services How to activate Italy's electronic ID card (CIE) with the CieID app
- iPhone and Android How to back up WhatsApp on Android and iPhone
- Backup and security How to back up a Windows PC
- Backup and security How to back up your Mac with Time Machine
- iPhone and Android How to back up your iPhone to a PC or Mac
Windows PCs
Slow PC, no space left, updates that won't install, Windows to put back in shape.
- How to free up disk space in Windows 11
- How to install Windows 11 and which requirements to check first
- How to record your screen with audio (PC, Mac, iPhone and Android)
- How to reset Windows 11 without losing your files
- How to speed up a slow PC with Windows 11 and 10
- How to take a screenshot on a Windows PC
- How to update your PC drivers in Windows 11
- PC won't turn on or stays on a black screen: what to do
- Slow PC at startup: how to stop programs that start on their own
- Windows Update not working or showing an error: what to do
Mac
Slow Mac, storage, photos and files: what to do with the tools your Mac already has.
iPhone and Android
Backups, photos to the computer, running out of space, a phone that won't charge, WhatsApp from one phone to another.
- How to back up WhatsApp on Android and iPhone
- How to back up your iPhone to a PC or Mac
- How to block spam calls and unknown numbers
- How to connect Bluetooth headphones to your phone, PC and TV
- How to connect your phone to the TV
- How to find a lost iPhone or Android phone
- How to free up space on an Android phone
- How to free up space on your iPhone
- How to move WhatsApp chats from Android to iPhone
- How to recover deleted WhatsApp chats
- How to switch from Android to iPhone without losing photos and contacts
- How to take a screenshot on iPhone and Android
- How to transfer all your data from one Android phone to another
- How to transfer data from your old iPhone to your new one
- How to transfer photos from iPhone to a Windows PC
- How to update apps on iPhone and Android
- How to use WhatsApp on a PC and a Mac
- iPhone won't charge: what to do
- «iPhone Unavailable»: what to do if you forgot your passcode
Internet and Wi-Fi
Router, Wi-Fi password, slow or missing connection: finding where the problem is.
- How to change your Wi-Fi password
- How to find a saved Wi-Fi password and share it
- How to log in to your router (and what not to touch)
- How to set your default browser and make Google your search engine
- Slow internet: how to measure your speed and find out who is to blame
- Wi-Fi connected but no internet: what to do
- Wi-Fi that doesn't reach every room: causes and fixes
Printers and scanners
Printers that won't print, Wi-Fi connection, scanning documents.
Backup and security
Backups, email and text message scams, protected accounts, photos to recover.
- How to back up a Windows PC
- How to back up your Mac with Time Machine
- How to clear your browser history and cache
- How to protect a folder or file with a password
- How to recover deleted photos from an SD card
- How to see your saved passwords on Google, iPhone and Mac
- How to spot a scam email or text message (phishing)
- How to turn on two-step verification for your accounts
- The 3-2-1 backup rule, explained simply
Accounts and online services
Google and Apple accounts, forgotten passwords, SPID, CIE, PEC and Italy's public services online.
- How to access the Fascicolo sanitario elettronico (Italy's electronic health record)
- How to access your cassetto fiscale (Italian tax records) at the Agenzia delle Entrate
- How to activate Italy's electronic ID card (CIE) with the CieID app
- How to create a Google Account and a Gmail address
- How to free up space in Gmail, Google Drive and Google Photos
- How to get SPID (Italy's digital identity): your options and what you need
- How to recover your Apple Account password
- How to recover your Google Account (Gmail) password
- PEC (Italian certified email): what it is, how to get it and how to use it
PDFs and documents
Merge, shrink and sign PDFs with free tools, without uploading your documents who knows where.
- How to convert a PDF to Word, and a Word file to PDF
- How to merge several PDFs into one, for free
- How to open a P7M file (digitally signed document)
- How to open a ZIP or RAR file on PC, Mac and phone
- How to reduce the size of a PDF
- How to sign a PDF on a PC, a Mac or a phone
- How to turn a photo or a scanned document into a PDF
Automation
Let your computer and phone do the repetitive jobs: shutdowns, files to rename, shortcuts.
Websites and online presence
Domain, professional email, your business's Google profile.
3D printing
Free models, STL files to fix, filaments, prints that don't come out right.
Custom software
Management software and purpose-built programs: how to choose them and what to ask first.